Cuci100 Terms and Conditions – Rights and Responsibilities Platform Users

These Terms and Conditions ("Agreement") govern your use of the website, mobile application, and all services provided by cuci100 (collectively referred to as the "Platform"). This Agreement takes effect from the date you first access or use the Platform.

By using the cuci100 Platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, together with Privacy Policy and Responsible Gaming Policy ours, which forms part of this Agreement.

Cuci100 reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically. Continued use of the Platform following any changes constitutes acceptance of the updated terms.

To use the cuci100 Platform, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age on the account registration date.
• Not located in a country or region that prohibits access to online gaming services.
• Not currently listed on a self-exclusion register at any gaming platform.
• Having full legal capacity to enter into a binding agreement.
• Not acting on behalf of any third party when making deposits or placing bets.

Cuci100 reserves the right to request identity verification (KYC) documents at any time to confirm user eligibility. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.

Each user is only permitted to hold one active account at cuci100. Owning more than one account under the same individual — including the use of different names, IP addresses, devices, or payment information — is prohibited and may result in the closure of all related accounts and freezing of funds.

During registration, you are required to provide accurate, correct, and complete information, including:

• Full name as shown on your identity card or passport
• Exact date of birth
• A valid and active email address
• Contactable phone number
• Current residential address

You are solely responsible for maintaining the confidentiality of your username and account password. cuci100 will not be held liable for any losses resulting from unauthorized use of your account due to your own negligence.

If you suspect your account has been accessed without authorisation, please contact the cuci100 customer support team immediately so that appropriate security measures can be taken.

Cuci100 accepts a wide range of valid payment methods including local bank transfers (FPX), e-wallets such as Touch 'n Go eWallet, GrabPay, Boost, as well as selected credit and debit cards. All available payment methods will be displayed in the platform's deposit section.

Deposit: Deposits are processed instantly upon confirmation from the payment provider. The minimum deposit amount is as specified on the deposit page and is subject to change from time to time.

Withdrawal: Withdrawal requests will be processed within the following timeframes:

• E-wallet (Touch 'n Go, GrabPay, Boost): 15 minutes to 1 hour
• Local bank transfer: 1 to 3 hours on business days
• Large withdrawal amounts may require additional processing time

Before the first withdrawal can be processed, users are required to complete the KYC (Know Your Customer) process by uploading a copy of their identity card and valid proof of address. This is a standard security measure to protect your account.

Cuci100 does not charge any processing fees for standard deposits and withdrawals. However, third-party payment providers may impose their own charges which are beyond cuci100's control.

Cuci100 offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to the specific terms and conditions stated in each promotional offer. It is the user's responsibility to read and understand those terms before accepting any bonus.

Wagering requirements determine the number of times the bonus funds must be wagered before any winnings generated from them can be withdrawn. For example, a bonus with a 30x wagering requirement means you must wager 30 times the bonus amount.

The following points regarding bonuses are important to understand:

• Bonuses may only be claimed once per promotion unless otherwise stated
• Cuci100 reserves the right to cancel any bonus obtained through fraud or abuse
• Bonuses are non-transferable between accounts and cannot be directly converted to cash
• The validity period of a bonus is as stated in the terms of the relevant promotion
• Different games may contribute at different rates towards meeting wagering requirements

Cuci100 is committed to providing a fair, transparent, and fraud-free gaming environment. All games offered use RNG (Random Number Generator) technology certified by independent international certification bodies, ensuring every game outcome is entirely random and cannot be manipulated.

The following are strictly prohibited on the cuci100 platform:

• Use of automated software (bots), assistive tools, or scripts in games
• Collusion between players to gain an unfair advantage
• Manipulating the system or exploiting any bugs on the platform
• Attempts to hack or breach cuci100 systems
• Use of VPN or proxy to bypass regional restrictions
• Any form of fraud or identity misrepresentation

Cuci100 is also committed to responsible gaming principles. Users may set deposit limits, loss limits, and session time limits through the account settings section. A self-exclusion facility is also available for users who need a break from gaming activity.

Cuci100 takes user privacy and data security extremely seriously. Our platform is protected with 256-bit SSL encryption at all data points, ensuring all information transmitted between your device and cuci100's servers cannot be stolen or intercepted by unauthorized parties.

The use of your personal data by cuci100 is subject to Privacy Policy ours, which forms part of these Terms and Conditions. In summary, your personal data is collected for the following purposes:

• Account management and verification
• Financial transaction processing
• KYC compliance and anti-money laundering (AML) requirements
• Service improvements and user experience enhancements
• Account and promotional communications (with your consent)

Cuci100 will not sell, rent, or disclose your personal data to third parties without your consent, except as required by law or to fulfill relevant legal obligations.

Cuci100 reserves the right to suspend, restrict, or close any user account without prior notice if there is evidence or reasonable suspicion that the user has:

• Violating any terms set out in this document
• Providing false information during registration or the KYC process
• Engaging in fraudulent activities, money laundering, or financing of terrorism
• Attempting to exploit system bugs or technical vulnerabilities on the platform
• Using the platform for unlawful or illegal purposes
• Placing bets from a shared account or using another person's account

In the event of account closure due to a terms violation, cuci100 reserves the right to forfeit all bonus balances with unmet wagering requirements and may withhold remaining funds pending the completion of an investigation.

Users who wish to voluntarily close their account may contact the cuci100 customer support team. All valid fund balances will be returned once the account closure process is complete and all conditions have been met.

The cuci100 platform is provided "as-is" without any warranties, whether express or implied. While cuci100 strives to ensure the platform operates without interruption at all times, we cannot guarantee that the service will always be available, error-free, or fully secure from cyber threats.

Cuci100 shall not be liable for:

• Financial losses arising from wagering activity on the platform
• Service disruptions caused by system maintenance or events beyond our control
• Losses resulting from unauthorized account access due to user negligence
• Indirect, incidental, or consequential damages or losses
• Third-party software or hardware failures affecting the gaming experience

Cuci100 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Users will be notified of any material changes through:

• Notice prominently displayed on the platform's homepage
• Notification email sent to the user's registered email address
• Pop-up notice in the user's account upon next login

Changes will take effect within 7 days from the date of notice unless otherwise stated. Continued use of the platform after the effective date of changes constitutes your acceptance of the updated terms.

If you do not agree with the amended terms, you have the right to close your account and withdraw all your fund balance before the changes take effect.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where cuci100 is registered and operates. Any disputes arising from or in connection with this Agreement will be resolved through the following process:

• First tier: Direct resolution through the cuci100 customer support team within 30 days
• Second tier: Mediation by a mutually agreed neutral party
• Third tier: Binding arbitration if resolution cannot be reached through mediation

Users agree that any claim or legal action relating to the use of the cuci100 platform must be filed within one (1) year from the date of the incident giving rise to the claim, or the right to bring such a claim will be permanently forfeited.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the cuci100 team through the following channels:

The cuci100 customer support team is ready to assist you in Bahasa Melayu, English, and Mandarin, 24 hours a day, 7 days a week, including public holidays.